Explore what we can take off your plate
Think of your Family Advisor as an extension of yourself, handling tricky tasks with ease. Below are some examples to get the ball rolling.
Think of your Family Advisor as an extension of yourself, handling tricky tasks with ease. Below are some examples to get the ball rolling.
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Most tasks can be handled within 15 and 30 minutes, but project-based tasks (like planning a trip itinerary) can take a few hours.
15-30 mins
30-60 mins
1 hour or more
Depending on Advisor availability and distance, errand support is available in a pinch for clients on our 8 or 16-hour plans. If your to-do list is mostly in-person, like errand dropoffs, in-home visits, or contractor supervision, we’re not the best fit.
That said, we’ve helped many clients get those tasks done by:
At sign-up, we’ll review your task list to make sure it’s a good fit. And if you’re ever unsure about a specific task, feel free to reach out via email at support@findfaye.com.
That’s beyond our scope of service. Our Advisors typically handle tasks that can be completed outside of the home. If you're looking for in-person support, our Family Advisors can help you find the right person.
We focus on personal and home life, but we’re happy to help with occasional personal-adjacent work tasks—think researching an office chair, sending flowers to a client, or booking a team dinner. That said, we’re not the right fit for ongoing, customer-facing business operations like managing your support inbox, handling accounting software, or coordinating with a warehouse.
Yes. All Advisors are carefully vetted and go through a third-party background check. We also follow best practices for handling highly sensitive information. While all Faye content is encrypted in transit and at rest in our database, sensitive information shared in your “Secrets” tab receives additional layers of security.
We never store secrets in plain text. Instead, we use a separate secure system to encrypt and decrypt secrets upon every access. This ensures that even in the unlikely event of a full database breach, secrets remain inaccessible. Accessing these secrets is impossible without live authorization from the secondary secured system.
Advisors track the time they spend on each task, and you can view a breakdown anytime in your settings page. Time varies based on complexity — a quick call might take 5 minutes, while researching summer camps could take longer.
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