Faye pairs you with a dedicated Family Advisor, think of them as a personal assistant. On a monthly retainer, your Advisor sets aside time to reliably tackle your tasks each month, ensuring continuity and consistency. You can delegate via text, email, or phone, while our platform powers the connection with smart tech that keeps everything seamless. From scheduling and research to sourcing home pros and beyond, your Advisor handles the details so you can spend less time juggling and more time living.

We’ve built a family-first company, which means we’re helping a ton of parents. But our clients also include single professionals, working couples, and entrepreneurs—really, anyone strapped for time who could use a little help catching up on their personal lives.

With Faye, you’re matched to one dedicated Family Advisor for ongoing, 1:1 support. Not a bot. Not a rotating team pulling up your profile. A real person with real-world experience who gets to know you, your preferences, and your community.

Unlike many virtual assistant agencies, every Faye Advisor is U.S.-based and rooted in local communities—so they bring relevant connections and context to your daily needs.

We personally vet, interview, and train every Advisor, equipping them with continuous training, a resource-rich platform, and expert support for specialized tasks.

We have Advisors in over 40 cities, with virtual service available nationwide. If you have a strong preference for somebody local, you can let us know in our sign-up form and we'll take that into consideration as we match you!

Faye Family Advisors can help with everything from snagging the best dinner reservation for date night to booking travel and sourcing contractors for that never-ending house project. You can browse common tasks here.

Yes. Many of our clients are CEOs, entrepreneurs, and small business owners, and Advisors regularly support business-related tasks. While we don’t handle bookkeeping, taxes, or highly specialized professional work, Advisors can help with tasks like:

• Buying gifts for direct reports or clients
• Researching small office space or coworking options
• Planning a team offsite or booking team dinners
• Sourcing office furniture, equipment, or vendors

All Faye Advisors come from strong professional backgrounds and are background checked, so you can trust them to use sound judgment and handle sensitive tasks with care.

‍Depending on Advisor availability and distance, errand support is available in a pinch for clients on our 8 or 12-hour plans. If your to-do list is mostly in-person, like errand dropoffs, in-home visits, or contractor supervision, we’re not the best fit.

‍That said, we’ve helped many clients get those tasks done by:

• Researching and booking laundry and cleaning services
• Managing the search for a local house manager
• Setting up courier services for pickups
• Handling all the virtual prep so someone local just follows the plan

At sign-up, we’ll review your task list to make sure it’s a good fit. And if you’re ever unsure about a specific task, feel free to reach out via email at support@findfaye.com.

That’s beyond our scope of service. Our Advisors typically handle tasks that can be completed outside of the home. If you're looking for in-person support, our Family Advisors can help you find the right person.

We hire Advisors the way you'd hire a right-hand person for your own life: thoughtfully, rigorously, and with high standards for trust, judgment, and follow-through.

Here's what our process looks like:

• Selective recruitment: We don’t pull from general assistant marketplaces. Most Advisors come to us through referrals and targeted outreach. We look for people who are organized, intuitive, emotionally intelligent, and naturally proactive.
• Multi-step screening: Every Advisor goes through a multi-stage evaluation including a written application, work sample, and a live interview where we assess communication style and problem-solving.
• Background checks: All Advisors pass a third-party background check before they begin working with clients.
• Training & onboarding: Advisors go through Faye’s onboarding to learn our tools, how to support different tasks, and how to handle sensitive info securely.
• Ongoing support & accountability: Advisors receive ongoing support from our team and can access a private expert network for task-specific questions. We keep a close eye on quality and client satisfaction to make sure everything runs smoothly.

Most clients are matched with an Advisor within 24 hours of signing up. Weekend requests may take a little longer to process. If your initial match isn’t the perfect fit, simply reach out and we’ll re-match you with someone who’s a better fit for your household.

We offer flexible monthly plans based on the level of support your household needs. Most of what you pay goes directly to your Family Advisor. Our Advisors are college-educated and based in the United States, so you're working with top-tier talent who understands you and your community.

Browse our plans

No annual contracts here. Faye is a month-to-month service. We’ve purposely built it to be flexible, so you can pause or cancel anytime by letting your Advisor know before your next billing cycle.

We are so sure you’ll love this service that we offer a 14-day happiness guarantee — if you aren’t feeling the mental load relief you need and deserve within the first 14 days, tell us ASAP and we’ll work with you to choose a Family Advisor who is a better match for your needs.

Yes. All Advisors are carefully vetted and go through a third-party background check. We also follow best practices for handling highly sensitive information. While all Faye content is encrypted in transit and at rest in our database, sensitive information shared in your “Secrets” tab receives additional layers of security.

We never store secrets in plain text. Instead, we use a separate secure system to encrypt and decrypt secrets upon every access. This ensures that even in the unlikely event of a full database breach, secrets remain inaccessible. Accessing these secrets is impossible without live authorization from the secondary secured system.

Advisors track the time they spend on each task, and you can view a breakdown anytime in your settings page. Time varies based on complexity — a quick call might take 5 minutes, while researching summer camps could take longer.

Our Family Advisors are your Type A thought partners — and we think you’ll end up loving it! Handing over some of the tasks on your list gives you the bandwidth to stay in total control of the things you actually want and even like to do. If you hand off researching and registering your kids for activities next season, you can spend the extra time planning your annual neighborhood party. Just like you, we’re all about the details, so we understand the difference that extra time can make in your day, your week, and your month.

Yes! For less than a two-hour spa package, you can gift a month of FA support. No disrespect to a good seaweed wrap, but we think taking to-dos off someone’s plate is a longer-lasting way to give them actual relaxation. If you’d like to purchase a gift card, email us directly at support@findfaye.com and we’ll help set this up for you!